High Risk
Review Manipulation
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Your Etsy shop was suspended for attempting to manipulate reviews through incentives, fake reviews, or other prohibited practices.
This violation may result in permanent suspension
Appeal Success: 20-30%Resolution: 14-30 days
What Happened?
Etsy detected that your shop was involved in review manipulation. This includes offering incentives for positive reviews, creating fake reviews, purchasing reviews, or harassing buyers about negative reviews.
What To Do Right Now
- 1Stop any review-related incentive programs immediately
- 2Do not contact buyers asking them to change reviews
- 3Document all communications with buyers
- 4Review your marketing materials for policy violations
- 5Prepare honest documentation for your appeal
Can You Appeal?
Difficult. Etsy takes review integrity very seriously. Success depends on proving misunderstanding or demonstrating the violation was minor and unintentional.
Appeal Success Rate
20-30%
Time to Resolve
14-30 days
How To Prevent This in the Future
- Never offer discounts, gifts, or refunds in exchange for reviews
- Don't include cards asking for 5-star reviews with orders
- Respond professionally to negative reviews without attempting removal
- Let reviews happen naturally
- Focus on great products and service instead of review manipulation
- Report fake negative reviews through proper channels