Privacy Policy
Last updated: February 3, 2026
1. Introduction
ShieldMyShop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance scanning service for Etsy sellers.
2. Information We Collect
Account Information
- Email address
- Name (optional)
- Password (encrypted)
- Payment information (processed securely by LemonSqueezy)
Etsy Shop Data
When you connect your Etsy shop, we access the following data through Etsy's official API with your explicit authorization:
- Shop name and profile information
- Listing titles, descriptions, and tags
- Listing images (for display purposes only)
- Listing status (active, inactive, draft)
Important: We use read-only access. We cannot edit, delete, or publish any listings on your behalf.
Usage Data
- Scan history and results
- Pages visited and features used
- Device type and browser information
- IP address and approximate location
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our compliance scanning service
- Process your subscription payments
- Send you scan results, alerts, and service updates
- Respond to your inquiries and support requests
- Analyze usage patterns to improve our service
- Prevent fraud and ensure security
4. Data Storage and Security
We store your data using industry-standard security measures:
- All data is encrypted in transit using TLS 1.3
- Passwords are hashed using secure algorithms
- Database access is restricted and audited
- We use Supabase for secure data storage
- Regular security audits and updates
5. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Companies that help us operate our service (hosting, payments, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Third-Party Services
We use the following third-party services:
- Etsy API: To access your shop data with your permission
- Supabase: For authentication and data storage
- LemonSqueezy: For payment processing
- Vercel: For hosting and analytics
Each of these services has their own privacy policy that governs their use of your data.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a portable format
- Opt-out: Unsubscribe from marketing communications
- Revoke Access: Disconnect your Etsy shop at any time
To exercise these rights, contact us at privacy@shieldmyshop.com
8. Data Retention
We retain your data for as long as your account is active or as needed to provide services. When you delete your account:
- Account data is deleted within 30 days
- Scan history is anonymized or deleted
- We may retain some data for legal compliance (up to 7 years)
9. Cookies
We use essential cookies for authentication and site functionality. We do not use tracking cookies for advertising purposes. See our Cookie Policy for details.
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.
11. International Data Transfers
Your data may be processed in countries outside your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where required.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. Your continued use after changes constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: privacy@shieldmyshop.com