Appealable

Digital Item Policy Violation

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Your Etsy shop was suspended for violating policies specific to digital download products.

This suspension can usually be resolved through appeal

Appeal Success: 45-55%Resolution: 7-21 days

What Happened?

Your digital products violated Etsy's policies for instant download items. This could include selling unlicensed digital designs, copyrighted patterns, trademarked imagery, or items that shouldn't be sold digitally.

What To Do Right Now

  1. 1Identify which digital products triggered the violation
  2. 2Review Etsy's digital items policy completely
  3. 3Remove or modify non-compliant digital listings
  4. 4Gather licenses or proof of rights for your digital content
  5. 5Consider the source of your digital designs

Can You Appeal?

Yes, especially if you can prove you have rights to sell the digital content or if the violation was unintentional.

Appeal Success Rate

45-55%

Time to Resolve

7-21 days

How To Prevent This in the Future

  • Only sell digital designs you created or have commercial licenses for
  • Keep license documentation for all third-party assets
  • Don't resell PLR (Private Label Rights) content without understanding terms
  • Verify fonts, graphics, and elements are commercially licensed
  • Never copy designs from other sellers
  • Understand the difference between personal and commercial use rights

Don't Let This Happen Again

Before you relist anything — on a reinstated shop or a fresh start — ShieldMyShop scans your listings for the trademark issues and policy violations that trigger suspensions.

Every listing checked · No credit card required